New Zealand
Sales region
Production units

Parts Interpreter - Auckland (Wiri)

Wiri Station Road, Wiri, Auckland, New Zealand

  • Join the world’s leader in Sustainable transportation
  • Work collaboratively with a team that wants to succeed together
  • Continuous training and career pathway opportunities

Life at Scania

From small beginnings in Sweden over 120 years ago, we’re excited to say that Scania today, is one of the world’s most recognised and respected commercial vehicle brands.

Our focus is on sustainable transport solutions, and here at Scania New Zealand, we work together as a team to come up with solutions, tailor-made for our challenging New Zealand roads. 

We offer a dynamic and fun work environment, with a friendly, family culture. Our people are innovative, determined, and share team spirit. They ask questions like “why?” or “what if?” and go beyond what’s easy or expected. In return, we are strong on coaching and personal development, which allows people to grow within the company.

Now’s a great time to come on board Scania NZ, as we pioneer an exciting new era in transportation, made for New Zealand.  

What you will do

Based in our Auckland (Wiri) Branch, reporting to the Service Manager, this is a key role in ensuring excellent customer relationships are created and maintained to both external and internal customers.

You will maintain parts processes to ensure they are efficient, effective and support target achievements and customer satisfaction levels.

Key responsibilities

  • Work closely with the Workshop to ensure availability of parts, ensure packaging, service exchange and warranty procedures are adhered to
  • Receipt, inspect, pick and deliver parts to customers and Workshop - pack parts and arrange delivery as required
  • Build and develop customer relationships through providing excellent customer service
  • Resolve any problems that arise and make proactive outbound sales calls

About you

To be successful in this role, you will have previous experience in an automotive industry warehouse-management environment. Your excellent communication and interpersonal skills will help you to drive positive business outcomes through relationship management initiatives.  Additionally you will have;

  • Knowledge and experience in stock management and goods packaging
  • Able to communicate professionally with a variety of behavioural and personality types
  • Computer skills including the ability to use MS Office Suite, MS Outlook or equivalent
  • Strong attention to detail and an ability to work to strict deadlines

What we can offer you

  • An environment that is supportive, friendly and fun - a great team
  • Leader in heavy vehicle technology & safety, with focus on sustainability
  • A company that is growing
  • Training & career development with potential for career progression

To apply

If you want to join a dynamic company with strong values, if you want to be more than a number and have a real voice, join us and start an exciting career in an international company. “Apply Now” and submit your CV.

For further information you can contact Marie Evans, Talent Acquisition Partner on 09 954 0547 or email to learn more about this opportunity.

You need to be a New Zealand citizen or a New Zealand permanent resident to apply for this role.

Formal offer of employment is subject to standard pre-employment checks including medical and other background checks

As an equal opportunity employer, supporting workplace diversity, we encourage applications from people of all backgrounds, genders and cultural heritages.

Type: Permanent

Category: Customer Service/Parts - Parts Interpreter

Reference ID: ME000228

Date Posted: 02/07/2021