New Zealand
Sales region
Production units

Parts Retail Specialist

Wiri, Auckland, New Zealand

  • Join the world’s leader in Sustainable transportation
  • Work collaboratively with the new teams - ensures success for you and the business
  • Global Company with an exciting future in New Zealand

Life at Scania

For more than 120 years, Scania has been at the forefront of the automotive industry and today is one of the worlds most recognised and respected commercial vehicle brands.  From small beginnings in Sweden, Scania has developed into a leading multinational producer of heavy trucks, buses and engines.

Our purpose is to Drive the Shift towards a sustainable transport system.

At Scania, our people are our most valuable asset. Being part of the Scania family offers employees an exciting future in an environment that is steered by inclusive core values which foster individual responsibility and personal development.

What you will do

Based in our Auckland head office, this role reports to the National Parts, Logistics and Retail Manager and plays a key role in ensuring excellent stakeholder engagement and expectations are achieved.

You will maintain retail parts processes to ensure they are efficient, effective and support target achievements and customer satisfaction levels.

Key responsibilities

  • Support the Dealer Support Centre and the branch network parts activities
  • Ensure Scania’s common sales and operational processes are implemented throughout the organization
  • Providing advice relating to parts suitability, availability and pricing
  • Build and develop customer relationships through providing excellent customer service
  • Resolve any problems that arise and make proactive outbound sales calls

About you

To be successful in this role, you will have previous experience in a parts/warehouse management environment. Ideally you will have working experience within the automotive industry in stock management. Your excellent communication and interpersonal skills will help you to drive positive business outcomes through relationship management initiatives.

What we can offer you

  • An environment that is supportive, friendly and fun - a great team
  • Leader in heavy vehicle technology & safety, with focus on sustainability
  • A company that is growing
  • Training & career development with potential for career progression

To apply

If you want to join a dynamic company with strong values, if you want to be more than a number and have a real voice, join us and start an exciting career in an international company. “Apply Now” and submit your CV.

For further information you can contact Marie Evans, Talent Acquisition Partner on 09 954 0547 or email to learn more about this opportunity.

You need to be a New Zealand citizen or a New Zealand permanent resident to apply for this role.

Formal offer of employment is subject to standard pre-employment checks including medical and other background checks

As an equal opportunity employer, supporting workplace diversity, we encourage applications from people of all backgrounds, genders and cultural heritages.

Type: Permanent

Category: Sales - Active Parts and Service Representatives

Reference ID: ME000093

Date Posted: 01/10/2020