New Zealand
Sales region
Production units

Service Advisor

Hastings, New Zealand

  • Record Sales deliveries for Scania in 2019 & 2020
  • A dynamic and exciting work environment
  • Continuous training and career pathway opportunities

Life at Scania

From small beginnings in Sweden over 120 years ago, we’re excited to say that Scania today, is one of the world’s most recognised and respected commercial vehicle brands.

Our focus is on sustainable transport solutions, and here at Scania New Zealand, we work together as a team to come up with solutions, tailor-made for our challenging New Zealand roads. 

We offer a dynamic and fun work environment, with a friendly, family culture. Our people are innovative, determined, and share team spirit. They ask questions like “why?” or “what if?” and go beyond what’s easy or expected. In return, we are strong on coaching and personal development, which allows people to grow within the company.

Now’s a great time to come on board Scania NZ, as we pioneer an exciting new era in transportation, made for New Zealand.  

About the role

As part of the Christchurch Team you will act as a conduit between the Customer and Workshop team, ensuring a single point of contact for the Customer’s work. Responsibilities will include;

  • Ensuring customer requirements and expectations are achieved
  • Working closely with the parts and workshop teams to ensure effective delivery of work orders
  • Managing quotes, payments and credit checks
  • Create and invoice work orders, job lines and allocate work to the workshop
  • Conduct vehicle handovers 

About you

Your excellent communication and interpersonal skills will help you to drive positive business outcomes along with the following;

  • Excellent relationship management
  • Ability to think on your feet and show initiative
  • Strong abilities in time management, organisation and administration
  • Effective in problem solving, negotiation and influencing
  • Professional written and verbal communication skills 
  • Mechanical or workshop aptitude
  • Current HR license (preferred), company willing to sponsor obtaining license

What we offer you

  • An environment that is supportive, friendly and fun
  • Be part of the bigger picture - a company with a focus on digitalisation, autonomous vehicles, electrification and sustainability
  • A company that is growing with potential for career progression

To apply

If you want to join a dynamic company with strong values, if you want to be more than a number and have a real voice, join us and start an exciting career in an international company. Hit the “Apply now” button and submit your CV. Should you require further information, you can email

You need to be a New Zealand or Australian citizen or a permanent resident to apply for this role.

As part of our usual recruitment process applicants will be required to undergo pre-employment testing, police checks and medical examination.

As an equal opportunity employer, supporting workplace diversity, we encourage applications from people of all backgrounds, genders and cultural heritages.