Global brand, employment stability, Record Growth in 2020
Perm full time role, career progression, training & development
Dynamic and friendly team
Life at Scania
From small beginnings in Sweden over 120 years ago, we’re excited to say that Scania today, is one of the world’s most recognised and respected commercial vehicle brands.
Our focus is on sustainable transport solutions, and here at Scania New Zealand, we work together as a team to come up with solutions, tailor-made for our challenging New Zealand roads.
We offer a dynamic and fun work environment, with a friendly, family culture. Our people are innovative, determined, and share team spirit. They ask questions like “why?” or “what if?” and go beyond what’s easy or expected. In return, we are strong on coaching and personal development, which allows people to grow within the company.
Now’s a great time to come on board Scania NZ, as we pioneer an exciting new era in transportation, made for New Zealand.
What you will do
As part of the Palmerton North Team you will be responsible to act as a conduit between the Customer and Workshop team, ensuring a single point of contact for the Customer’s work
Working closely with the Service Team & Workshop to ensure effective delivery of work orders
Deliver exceptional customer communication – external and internal, keeping the customer up-to-date with the job progress, handling of cash sales transactions and conducting vehicle handover on completion of the work
Manage and ensure accuracy of all documentation
Create and invoice work orders, job lines and allocate work to the workshop for planning of activity
Who you are
Your experience in the Heavy Vehicle industry, will ensure you are successful within our organization. Your excellent communication and interpersonal skills will help you to drive positive business outcomes along with the following:
Excellent relationship management
Ability to think on your feet and show initiative
Strong abilities in time management, organisation and administration
Effective in problem solving, negotiation and influencing
Professional written and verbal communication skills
Mechanical or workshop aptitude
Current HR license (preferred) or company willing to sponsor obtaining license
What we can offer you
A dynamic and inclusive work culture - be part of a great team environment
Be part of the bigger picture - a company with a focus on digitalisation, autonomous vehicles, electrification and sustainability
A company that is growing with potential for career progression
If you want to join a dynamic company with strong values, if you want to be more than a number and have a real voice, join us and start an exciting career in an international company. “Apply now” and submit your CV.
Alternatively you can contact Marie Evans, Talent Acquisition Partner on 03 9217 3201.
You need to be an Australian / New Zealand citizen or a permanent resident to apply for this role.
Formal offer of employment is subject to standard pre-employment checks including medical and other background checks
As an equal opportunity employer, supporting workplace diversity, we encourage applications from people of all backgrounds, genders and cultural heritages.
Category: Customer Service/Parts - Service Advisor
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